Florida Water WorksComplaints and Reviews

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They are also known as Environmental Quality Assurance, LLC - My mother (lives in The Villages, FL) was just charged $3500 for a water softener that is worth at best $500. They didn't even install it! They use a loan company called Time Investment out of WI - got my 75 yr old mother to sign a 8 year contract at 18% interest. Didn't leave any documentation about Time Investment so we didn't know... Read more

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Florida water works, p o box 70, pinellas park, fl 33780-9905 Above address is on return postcard. There is no such company... Received via U.S. Postal service in my mailbox. This looks official, especially to senior citizens, the water test is not affiliated with any official public utility in Florida. It is a postcard to mail back to have a free water test by "quality controlled officials". ... Read more

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The letter is made to look like a State Water Inspection health department check-which is avaiable for free in all counties. This company is a SCAM from the first time it pretends to be a STATE operation-not a statewide water sales scam since Florida's deep wells actually have the cleanest water in the NATION. The only chemicals in City water are there to protect against outside water fouling... Read more

Was this review helpful? 8 3

I own a water conditioning company and have been lumped into a pile of other water companies with similar names. We have an A rating with the better business bureau, and handle all of our complaints in a timely and professional matter. On the other hand, there are many unscrupulous companies out there who do not do this, and are all about the money, no matter what. So, the damage comes from... Read more

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All I am going to say is.....Do Not Let Florida Water Works in your home.Their whole approach is deceptive and manipulative in order to sell you something. Once the man in my home realized I was not buying it, he became aggressive,rude,condescending and scary.For a moment I thought he was going postal, he then slammed his case shut , spewed out rude comments and walked out slamming my door.... Read more

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This note is from an actual NEW customer !! I was aked to write a note to this site if I was satisfied with dealings with this group. I am a 74 yr old male who has recently moved to FL. Being from up north, it did not take a scientist to realize that the water here is terrible. Recieved a card in the mail, sent it back and recieved a follow up call from them asking to set up a time to test the... Read more

Was this review helpful? 4 4

Ms "R" Florida resident of Sun City Center, Fl. is 86 years old. In September 2011 she was sold a 9"x49" carbon water filter with a Pentair 5600 backwash valve (retail value approximately $800.) that she did not need. The company that sold it to her was Central Florida Water Management, Inc. and the salesman was Aaron N. Saad. Ms R already had a water system in place and it was working just fine.... Read more

Was this review helpful? 18 13

These "Florida Water Works" guys send a card that looks "Official" and then do a hard sell to get you to buy their system. They try to gather information on your family - most likely to sell to others for who knows what purpose. If you ask not to be bothered they get nasty and evasive on the phone. Apparently the consumer affairs office is not doing anything about them so this may be the only... Read more

Was this review helpful? 22 3

Ordered a garden bridge early in April. Online site wasn't working but said 2-3 weeks delivery. Call in order. They said 3-4 weeks, blew it off. Now 4 weeks later my mother's day gift has not arrived. Called tonite. One person said I was getting a postcard which means it's delayed. CS came on line and said if I cancelled I was going to be labeled a "bad customer?" Are you kidding me?... Read more

Was this review helpful? 2 1

Woman about 35 years old. Heavy English accent. Not at all polite. She claimed to be a "water tester" only. However after 10 minutes insisted on proof of a credit card, or she would be leaving. She had no business card, nor offered her name. Claimed tap water in Melbourne florida was unregulated. Posed big health risk.Including brain cancer. Their product is the only one that properly filters... Read more

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