
Florida Water Works
Florida Water Works Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Florida Water Works has 1.1 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews


Worst possible choice
Preferred solution: Ban his business and place him in jail
I got scammed!
I got their blue flyer in the mail about testing drinking water, so after getting 3 of these flyers , i thought to give them a call because it's a free service by Florida waterworks.
The man came to my house and started testing the water from my kitchen faucet in front of me and showed me how "dirty" it was bc the color was orangy w particles. He went on to explain my water contains sulfur, chlorine and other chemicals " bad " for my gut and to my body. It kind of " scare" me.
He went on to explain the water system/equipment hes got is the cleanest in the whole world. But I thought it was for free bc its from Florida waterworks.
I told him I had an appointment and had not much time for him & to come back . He said it wont take too long to do paperwork and then he would go. I told him i have no job, so I cannot afford it. He said it is affordable monthly payment of $35.00. He asked me how much is my monthly income, i told him I have none bc I am jobless. He said ill put it $1000.00. Since I was getting ansy bc I will be late for my appointment, i told him to hurry & leave. He said he was almost finished, and had me sign the paper which I did without really thinking just so he would leave.
I think 2 days later , a guy came to install. He said it will be done in 45 min. but after this and I don't want it to just call the number he left and he will come to disconnect it.
I called the office and told the lady on the phone. nobody came to disconnect. I spoke to the manager & explained my circumstance and he said he will call back. I was out of town for weeks, and I got a call from a bank. I told /explained to the lady, I did not want it bc I cannot afford to pay no matter how much it is bc I hav no income. When I came back to florida , I called again and talked to the manager & told him I did not want it bc I cannot pay since I am not working. called and told him I am leaving to stay with family out of state and to get it disconnected. He said he will call back, bc he has not heard from his supervisor. I told him why they would force someone with inability to pay. If cars can be repossessed , then they can also get it back . Its only 3 mos since installed, and hardly used bc I was not home. He refused to listen. and I never heard from him.
Then I got a letter from the bank financing it and I called and explained to the lady. She said she was going to talk to the company. I told her if nobody comes to get it, I will have a handyman disconnect & send it to their office. I did not hear from anyone yet.
I am so upset and mad that this company would force people to buy their product even when the person is unable to pay. I think bc as expensive as it is , the man said it's cheap at the price he gave me of $1400. I'm sure the equipment does not cost that much. I think their commission is $500. each that's why they are out to force it to people.
Then I saw a flyer in the mail by CGC water( Kinetico) wc is same system . and their ad states " 90 day try before you buy". I called them to ask how much is their equipment, the guy said it ranges from $850- ****. depending on what kind customer wants. When I spoke to the Florida waterworks manager i told him this , he said mine was past 90 days already. It was bc when I called months before nobody would listen, and they really wanted it to lapse past 90 days. I just think this company is dishonest. I am waiting to hear from them , then i'll have it disconnected by handyman. i told the bank lady all these.
I hope someone can help me with this problem. I am already depressed with other problems.
Preferred solution: disconnect it/return
Scam artists
Very happy with service and product

Researching the Company
Biggest scam in Florida
It starts out with a card very official looking,about the water in your area,then they offer a free water test,then comes the bull *** your water is highly contaminated,barely drinkable,in less than five minutes there is a tech at your door and he goes outside and puts a big tank on my water supply,when he's done with that he comes in with a Reverse osmosis filtering system which he installs under my sink cabinets,never once did he mention the cost,until it's installed,then he hands me a bill for three thousand dollars,PS:they tell you it's Guarenteed for as long as you own your home,but leaves out that the filters and tank need replacement every year,which is hundreds of dollars,don't let these *** suckers into your home,they lie right to your face.They should not be allowed to operate in any State of America.
Resolved: Florida Water Works, Pinellas. MISSING UV light..CHECK yours!!
ok so i made the call to Florida Water Works & was astounded by their response.
Shelley the receptionist listened to my reqiurements & promptly put me through to the service manager Matt.
I told him the situation as I found it & requested the replacement lamp be replaced free of charge which without hesitation he agreed to, an appointment was for the following day . Right on time a well presented tech turned up.
he inspected the system finding the UV pwr unit defective & also the quart tube to have a crack allowing it to leak. The tech also named Matt called the svc manager between us another appointment was made for today, right on time same tech same courteous manner arrived with all components, put the system back together checked for leaks & was done in less than a half hr, took him longer to drive to the job. Total value of parts & labor approaching $500.00 cost to to customer $000.00.
A lesson was had for myself, its far to easy to assume!!
Florida Water Works took the complaint serious & rectified the problem in record time at there expense.
Its often said you dont know what your dealing with on any transaction till things go awry & your looking to ' The Company' to make things right.
Florida Water Works MADE THINGS RIGHT. So now i say if you have a problem with Florida Water Works call Shelley ask to speak to svc manager Matt calmly explain the problem & if like me you had read pages of negative reviews you'll be pleasantly surprised at the quality svc given.
Preferred solution: Free part supplied
Warning--do not buy any water filtration product from this company
Florida Water Works Customer Care Review from Jacksonville, Florida
This company is full of ***. The first thing the rep says when he walked though the door was "oh I'm not trying to sell you anything because im going to get my 25 dollars no matter what".
He conducts the fake water test " and of course its bad. I own 2 fish tanks and I always condu t water test monthy, and i know that if tou dont put the correct amount of drops to test for slceratin things it will turn the results bad. Then he calls his so called Chemist and they offer me a deal for 1900 for a UNDER SINK REVERSE OSMOSIS FIKTER SYSTEM. But oh since I'm retired military he offers it for 1700 but they want me to sign the deal before he turns in the paperwork.......
REALLY.... Tells me that he would give me the guys name and the company and i coukd call them directly. I asked 3 times because i wanted to research the company and reviews. He still didn't provide either, but gave me HIS name and number.
STAY AWAY FROM THIS SHADY COMPANY. They send cards to your house.
BUT ITS A RIP OFF...... Going to call the BBB on them
Florida Water Works Water Conditioning System Review from Totowa, New Jersey
Florida water analysis, fl water works and so on: bad company, SLEEZE
Water testing
Preferred solution: Let the company propose a solution
Beware of Florida water works mailer delivered via u.s. Mail delivery
*** BAGS
Misleading request to help in a statewide water study supposedly for a Government agency.
The letter is made to look like a State Water Inspection health department check-which is avaiable for free in all counties. This company is a SCAM from the first time it pretends to be a STATE operation-not a statewide water sales scam since Florida's deep wells actually have the cleanest water in the NATION.
The only chemicals in City water are there to protect against outside water fouling the pipes if ther is a break that need to be repaired. ALL Bottled water companies have testers that tell you you HAVE to buy their system or water when they get their water from a city tap. SCAM SCAM SCAM- the entire idiotic thieving buisiness. The letter they said doesn't even have their State Corp # on it, required by law.
Our congressmen probably are LARGE stockholders.
Would you buy a used car from ANYONE in Congress? Why buy from a *** company they let scam the taxpayers?
Preferred solution: Take your business to Mexico and Africa and the Middle East
False negative report placed on www.Pissedconsumer.com (unjust financial damage the result)
I own a water conditioning company and have been lumped into a pile of other water companies with similar names. We have an A rating with the better business bureau, and handle all of our complaints in a timely and professional matter. On the other hand, there are many unscrupulous companies out there who do not do this, and are all about the money, no matter what. So, the damage comes from someone who does not know what they are talking about and makes a false complaint against my company, Florida Water Analysis. We are a good company. We have customer service, we offer full service, and we are not any of these companies:
Environmental Water Works
Florida Water Works
Central Florida Water Management
Florida Water Testing
Etc.
We are only Florida Water Analysis, which is a legal fictitious name we operate under here in Florida. We have no ties to any other water treatment dealer. There also is no place that I have seen where you can get equipment at dealer cost for as cheap as what is complained about on this site. If there were, we could drop our prices and save a lot of money for everyone. The problem is, people don't know what cost means, and this person certainly isn't buying like equipment that we have installed, nor are they correct with the other companies they are complaining about. What did that can of beans cost the grocery store? How much more for organic, name brand, etc? How much does it cost for a 2x4 at the hardware store? How about for pressure treated? What quality is it? Now hire a certified, insured contractor and see how much the price jumps. See cost is more than the cost of the equipment. It is the cost of the trucks, the employees, the buildings, the phones, the advertisements, and any of the hundreds of expenses that all companies have to put out on a daily business. When you offer full service, those services have to be paid for. Bottom line is if you offer a lifetime warranty, but are not in business to uphold that warranty (because you charged too little), what good is it? There are many examples of buying low and selling high, which is the foundation of America and the free world. If you have ever owned a business with products and employees, I know you know what I'm talking about.
As far as age, Florida has more seniors than just about any other state. So of coarse you are going to get more seniors as customers. We have young customers too, but it seems that teenagers and young adults don't own as much real estate, and Seniors seem to respond to water tests more than the general public. Don't know why, but if they want service legally we can't refuse based on age. That would be unethical.
In closing my complaint is this: the claims are false, and I don't know how this site can get away with posting false claims. It should be a crime. (Wait, isn't that libel?)
This is the complaint that is false:
http://florida-water-works.pissedconsumer.com/environmental-water-works-aka-florida-water-works-201110****8147.html
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i recieved the same thing saying important electric bill info enclosed upon opening red flags get free 50bucks toward electric bill,free home energy check etc last time i bit on one of these from home depot a water tester came out with the dog and pony show of how bad my water is and must be changed i didnt tell her i had a system in place and working i said i didnt have one just to see what the out come would be this company may not be like that at all but it has all the ear markings of a sale by pressure or not and to be fair to them they have good marketing it got me to open the letter smart move
I got an ad from this company and it said "IMPORTANT Electric Bill Info Enclosed" on the envelope..This is an obvious attempt to make people think it was from Florida Power...I wouldn't deal with a company that uses these tactics..